version, please take photos of the item and send the pictures. Now 39, she's on TV choosing her 'successors' to advertise her sports clothing line. Determined to provide a tailor-made service, shipping is free on orders over. 2) We do not accept the returns of any item that has been used, damaged, engraved, or altered by the third party. Shipping, tracking Information: After the goods are dispatched, you will receive a shipping confirmation email including the tracking number of your order. All items sent back to us must be complete in the original condition with all tags and labels: unused, not worn, altered or washed, etc. No return or exchange under these situations: 1) We do not accept items that with any quality problem which is due to subjective awareness of defective goods. Every product is accompanied by a certificate of authenticity signed by the Kari Traa herself. 3) We do not accept items that are unauthorized, packaged incorrectly, or improperly insured.